FAQ

About the product (Applicable product: Lei00)

Q
What’s the differences between Lei and other aroma diffuser?
A

Our product Lei does not need any electricity. Only using the heat of the candle to generate the power to rotate the fan and spread the scent. Gently spreading the scent in the room is one of the feature of Lei. It won’t spread the strong scent in short period of time like other types of aroma diffuser such as Nebulizer or ultrasound. You will be enjoying the dance of the candle, calmly rotating fan and the scent that gently spread and hug the space you’re in.

Q
Do I need special candles?
A

No. You can use typical tea candle.

Q
Do I need special essential oil?
A

No. You can use any kind of essential oil. Enjoy with your favorite one.

Q
The fan is working but I don’t feel the scent. Any solution for this?
A

If you feel like the scent is weak, rotate the candle holder upside down and put the candle closer to iron plate. Making more heat on the iron plate will make the fan rotate faster and spread more scent. The effect might be less if it’s placed nearby air conditioner or a place where there’s a flow of the air.

Q
Component of essential oil will make the difference?
A

Yes. Depending of your sense of smell but the effect would change with the blend or component of the essential oil.

Q
How many square meter does it cover?
A

Approximately 10㎡ to 20㎡ depending on the placement and also flow of the air.

Shopping

Q
Can I order as a gift?
A

Yes. If you purchase directly with us. (With additional charge.)
*All the dealer stores have different policies.